Cancellation:

Subscriptions for SoulSage are handled through the respective app stores. To cancel your subscription, follow the steps below based on your device:

For Android Users:

1. Open the Google Play Store app.

2. Tap your profile icon in the top-right corner and go to Payments & Subscriptions > Subscriptions.

3. Locate your SoulSage subscription.

4. Tap Cancel subscription and follow the prompts to confirm.

For iOS Users:

1. Open the Settings app on your iPhone or iPad.

2. Tap your name at the top, then choose Subscriptions.

3. Select your SoulSage subscription.

4. Tap Cancel Subscription and confirm your choice.

At SoulSage, we strive to provide valuable support and a positive experience for all our users. However, we understand that sometimes our services might not meet your expectations. To ensure a smooth experience, we have designed a straightforward refund policy for you.

5-Day No Questions Asked Refund

You are eligible for a full refund if you request it within 5 days of purchasing any subscription or service on SoulSage.

The refund will be processed back to the original payment method used at the time of purchase.

No explanations or reasons are required when requesting a refund within this 5-day window.

How to Request a Refund

To request a refund, please contact our support team at info@soulsage.app with your purchase details.

Our team will review your request and process the refund within 7 business days.

Additional Information

Refund requests made after the initial 5-day period will not be eligible for a refund.

Please note that refunds can take 3-10 business days to appear in your account, depending on your bank or payment provider.

For any questions or further clarification, feel free to reach out to our support team.

We are committed to providing you with the best experience possible and are always here to help with any concerns. Thank you for choosing SoulSage as your partner in your journey toward mental wellness.